TYJ Vehicle Parts's Auto Led Car Headlight

The quality management system in our company - Yanjiang Xinye Vehicle Parts Factory is critical in consistently delivering safe, high quality, competitive auto led car headlight to customers. We use the ISO 9001:2015 as the baseline for our quality management system. And we hold various quality certifications which demonstrate our ability to consistently provide products and services that meet customer and regulatory requirements.

TYJ has been widely spread across the world for its quality-oriented strategies. Not only do the products excel others in performance, but the services are equally satisfactory. The two combined to have double effects to upgrade the customer experience. As a result, the products receive numerous comments on websites and attract more traffic. The repurchase rate keeps increasing exponentially.

We help our service team understand what they are dealing with - customers' concerns and visions, which is important to improve our service level at TYJ. We gather feedback by performing customer satisfaction interviews with both new and long-time customers, knowing where we're doing bad and how to improve.